CO-26
Expenses incurred prior to coverage
What This Code Means
The date of service falls before the patient’s coverage effective date with this plan.
Common Causes
- Claim submitted using wrong effective date
- Patient enrolled but plan not yet active on service date
- Retroactive termination or enrollment change
How to Resolve or Appeal
- Verify the coverage effective date directly with the payer
- Confirm date of service was entered correctly on the claim
- If coverage was retroactively backdated, request the payer reprocess
- Bill the patient's prior payer if coverage had not yet started
More Denial Codes to Check
Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.