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CO-32 - Denial Journal
CARC CO — Contractual Obligation

CO-32

Records indicate the patient is not an eligible dependent

What This Code Means

The payer’s records show this individual doesn’t qualify as a covered dependent under the subscriber’s plan.

Common Causes

  • Dependent aged out of eligibility (e.g. over the plan's age limit)
  • Dependent relationship not updated with the payer

How to Resolve or Appeal

  1. Confirm the dependent relationship and age limits with the payer
  2. Update coverage information if it's simply outdated

Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.

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