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MA89 - Denial Journal
RARC

MA89

What This Code Means

The claim is missing, incomplete, or has an invalid patient’s relationship to the insured for the primary payer.

Common Causes

  • Another payer is primary and wasn't billed first
  • COB information on file with the payer is outdated
  • Primary payer's EOB not included with the secondary claim

How to Resolve or Appeal

  1. Confirm the correct primary/secondary order with the patient and payer
  2. Bill the primary payer first if not already done
  3. Attach the primary payer's EOB/835 information when billing secondary

More Denial Codes to Check

RARC MA83 CARC OA-23 Impact of prior payer(s) adjudication including payments and/or adjustments RARC N8 RARC MA17 CARC CO-21 This injury/illness is the liability of the no-fault carrier RARC MA87 CARC CO-99 RARC N36 RARC MA88 CARC CO-19 Work-related injury/illness — liability of the Workers' Compensation carrier RARC MA99 RARC MA04 Secondary payment cannot be considered without primary payer's identity/payment info

Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.

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