M38
What This Code Means
Informational remark: The patient is liable for the charges for this service as they were informed in writing before the service was furnished that we would not pay for it and the patient agreed to be responsible for the charges.
How to Resolve or Appeal
- This is an informational remark rather than a denial reason
- Review the specific alert text for any action it requests (e.g. an appeal deadline or refund obligation)
More Denial Codes to Check
Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.