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CO-299 - Denial Journal
CARC CO — Contractual Obligation

CO-299

The billing provider is not eligible to receive payment for the service billed

What This Code Means

The payer’s records show the billing provider isn’t eligible to be paid for this specific service.

Common Causes

  • Billing provider not enrolled for this service category
  • Wrong billing provider NPI used

How to Resolve or Appeal

  1. Confirm billing provider enrollment and NPI accuracy
  2. Correct and resubmit, or bill under an eligible billing provider

More Denial Codes to Check

RARC M19 RARC M34 RARC M130 CARC CO-197 Precertification/authorization/notification absent CARC PI-B7 Provider not certified/eligible to be paid for this service on this date CARC CO-243 RARC MA75 CARC CO-165 CARC CO-39 Services denied at the time authorization/pre-certification was requested CARC CO-185 The rendering provider is not eligible to perform the service billed CARC CO-P16 CARC B7 Provider not certified/eligible to be paid for this procedure/service on this date

Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.

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