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CO-109 - Denial Journal
CARC CO — Contractual Obligation

CO-109

Claim not covered by this payer/contractor — send to correct payer

What This Code Means

This payer is not responsible for the claim; it should be directed to a different payer or contractor.

Common Causes

  • Wrong payer ID submitted
  • Patient has a different plan administrator than expected
  • Claim sent to the wrong Medicare Administrative Contractor (MAC)

How to Resolve or Appeal

  1. Verify the correct payer/contractor for the patient's plan and service area
  2. Resubmit the claim to the correct payer
  3. Update the patient's insurance record in your system

Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.

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