M36
What This Code Means
This is the 11th rental month. We cannot pay for this until the provider indicate that the patient has been given the option of changing the rental to a purchase.
Common Causes
- Payer-specific processing rule or historical/administrative code
- May require payer contact for full context
How to Resolve or Appeal
- Review the payer's specific policy referenced by this code
- Contact the payer's provider services line if the reason isn't clear from the remittance
More Denial Codes to Check
Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.