M17
What This Code Means
Informational remark: Payment approved as you did not know, and could not reasonably have been expected to know, that this would not normally have been covered for this patient.
How to Resolve or Appeal
- This is an informational remark rather than a denial reason
- Review the specific alert text for any action it requests (e.g. an appeal deadline or refund obligation)
More Denial Codes to Check
Educational reference only — not medical or legal advice. Always confirm code usage and appeal rights with the specific payer.